Privacy Policy
Effective Date: August 20, 2025
Last Updated: August 20, 2025
Life Counseling Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website, use our services, or engage with us online.
1. Information We Collect
We collect personal data through:
Website forms (e.g., contact forms, intake forms, newsletter sign-ups)
Appointment bookings (via third-party scheduling platforms)
Email communication
Analytics tools (e.g., Google Analytics)
Data collected may include:
Name, phone number, email address
Location (for telehealth eligibility across Florida)
Responses to intake forms or questionnaires
IP address, browser type, pages visited, and session duration (via cookies)
2. How We Use Your Information
We use your information to:
Respond to inquiries and schedule appointments
Deliver services (in-person and telehealth)
Send relevant updates or wellness resources
Improve website performance and user experience
Ensure legal and ethical compliance
We do not sell or rent your personal data to any third party.
3. Cookies & Analytics
Our website uses cookies to enhance user experience and monitor website traffic. Cookies collect non-personally identifiable data unless you have chosen to provide personal details via a form.
We use:
Essential cookies – for basic site functionality
Performance cookies – to analyze traffic and usage via Google Analytics
Functionality cookies – to remember your preferences
You can control cookie preferences through your browser settings.
4. Third-Party Services
To provide a seamless experience, we integrate with trusted third-party services. These services include, but are not limited to:
Appointment scheduling platforms
Email marketing platforms
Google Analytics
Each provider has its own privacy policy. We recommend reviewing those policies if you have concerns about how your data may be processed.
5. Data Retention & Your Rights
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. You have the right to:
Request a copy of the data we hold about you
Request corrections or deletion of your data
Withdraw consent at any time
To exercise your rights, contact us using the details below.
6. Embedded Content & External Links
This website may include embedded content (e.g., videos, maps) and links to other sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their policies.
7. Children’s Privacy
Our services are intended for individuals 18 and older. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it promptly.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date. Continued use of our website signifies your acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this policy or your data, please reach out:
Email: info@lifecounselingsolutions.com
Phone: 407-622-1770
Location: 1211 FL-436 #113, Casselberry, FL 32707, United States